Comments on: Impossible! A Rolls Royce never breaks down! http://richie-p.com/blog/2009/03/impossible-rolls-royce-never-breaks/ Creative // Technology // Digital // Interactive // Mobile // Advertising Tue, 07 Sep 2010 17:11:38 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: Jon http://richie-p.com/blog/2009/03/impossible-rolls-royce-never-breaks/comment-page-1/#comment-14 Jon Mon, 16 Mar 2009 15:23:00 +0000 http://www.detroitdigitalrevolution.com/clients/me/blog/?p=11#comment-14 A good story and an interesting read, although it's completely at odds to this which I read just the other day:<br/><br/>http://gettingreal.37signals.com/ch14_Publicize_Your_Screwups.php A good story and an interesting read, although it’s completely at odds to this which I read just the other day:

http://gettingreal.37signals.com/ch14_Publicize_Your_Screwups.php

]]> By: Richie http://richie-p.com/blog/2009/03/impossible-rolls-royce-never-breaks/comment-page-1/#comment-15 Richie Mon, 16 Mar 2009 15:13:00 +0000 http://www.detroitdigitalrevolution.com/clients/me/blog/?p=11#comment-15 @Jon yes good point. I guess I should have been more clear, I was pretty one minded when posting this, that yes there are different situations that require different approaches, and what I talk about in the post does not always apply. For example, if you run a big paid service web app then it is really your duty to be transparent about it's up-time, as well as the fact that if you fully disclose your down-time and it's a tiny amount then the user can see how stable your product is.<br/><br/>We need to adapt each circumstance with the most fitting approach. @Jon yes good point. I guess I should have been more clear, I was pretty one minded when posting this, that yes there are different situations that require different approaches, and what I talk about in the post does not always apply. For example, if you run a big paid service web app then it is really your duty to be transparent about it’s up-time, as well as the fact that if you fully disclose your down-time and it’s a tiny amount then the user can see how stable your product is.

We need to adapt each circumstance with the most fitting approach.

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